What do we mean by dialogue?

Focused conversation, with the goal of increasing understanding, addressing challenges, and questioning thoughts and actions.

It engages the heart as well as the mind and has a focus and a purpose…

Expectations are high. Content has to be personal, relevant, real-time, responsive and rewarding.

Everyone is individual and valuable, so our role is to connect you with every customer; making sure that the right message reaches the right person, through the best channel, at the perfect moment.

We help brands connect data across a customer’s entire journey so that there’s a genuine dialogue that builds over time as interactions increase.

Our data team starts by analysing and unifying your data. Once we know your audience, we enrich the profiles with as much detail as possible, enabling us to design strategic, hyper targeted campaigns, based on your customers’ behaviours.

Get – new customers across all touchpoints and interactions

Keep – retain and delight customers through lifecycle management

Grow – customer value and advocacy

Technology allows us to ask, listen and respond at scale.

We are platform agnostic, unlocking the potential that you have, or recommending the best technology partners to suit your requirements.

We take a long view, employing an iterative test, learn and optimise model, getting the most out of every campaign. We help brands from strategic planning, through to creative, design, deployment and optimisation – helping you to achieve the best possible ROI.

We work as partners, drawing on our team of experts to enable you to access and use technology platforms, with brilliant results. We make that technology human, going beyond function and focussing on consumer needs. We are creative, visionary and in it for the long run.

More about our team.

© 2018 Adeptiv / Adeptiv is ISO:9001 and ISO:27001 certified